Rapid is a well-established UK-based distributor, specialising in providing tailored quantities of products and solutions primarily to the Industrial and Education sectors. With over 45 years of experience, Rapid has built a reputation for reliability, speed, and flexibility, and is the UK subsidiary of the global Conrad Electronics Group.
Key Features of Rapid
Service Proposition:
- Swift Delivery: Stocked products are delivered within 24 hours, with all other standard listed items delivered within a week. Our commitment to your customer experience is consistent, convenient, and fast.
- Customised Quantities: Offers smaller, bespoke quantities tailored to specific customer needs. We provide the precise quantity you need.
- Value-Added Services: Provides specialised services to cater to diverse customer demands, enhancing the standard product offering. Check our website for service options that could assist you.
- Flexible Ordering: Supports long-term orders with Schedule and Call-off options for up to 12 months, ensuring seamless production cycles.
Product Offering:
- Electronic & Industrial Products: High-quality products tailored for specific customer segments, focusing on both standard and specialised needs.
- Education Products: Specialised offerings for the education sector, addressing the unique demands of this market.
Why Choose Rapid?:
- Comprehensive Resources: Provides extensive online resources, including data sheets and CAD modelling for easy access.
- Dedicated Sales Team: Supports customers throughout the entire production lifecycle, from concept to end of life.
- Competitive Pricing: Ensures excellent value across all products.
Commitment to Excellence:
- Experience and Stability: With over 45 years of experience, Rapid combines stability with innovative practices. Being part of the wider Conrad Group enables us to provide even greater problem-solving capabilities.
- Accreditations: Holds ISO certifications in Integrated Management, Environmental Management, and Occupational Health and Safety, underscoring its commitment to operational excellence.
- Award-Winning Service: Recognised for exceptional customer service with a Customer Service Excellence award.
- Reliability: We have earned a high OTIF (On Time in Full) score of 99.4%, with customer response times within 24 hours.
- Customer Satisfaction: We maintain a consistently high Trustpilot score of 4.8 out of 5, based on thousands of reviews, reflecting strong customer satisfaction.
Rapid is dedicated to helping customers achieve their goals by providing tailored solutions, exceptional service, and reliable support. With decades of experience, industry-leading certifications, and a focus on customer satisfaction, Rapid stands out as a trusted partner. Whether you need quick delivery of standard products or specialised quantities for unique projects, Rapid is equipped to meet your needs and support your success..
