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In the ever-evolving landscape of modern business, efficiency is key, and it's the efficiency of our operations that has taken a significant leap forward at Rapid Electronics. Our Warehouse Management System (WMS) overhaul has not only streamlined our processes but has also unlocked a host of benefits that have set new standards for our warehouse performance.
Here are some remarkable changes and improvements we've experienced:
On-time and in-full (OTIF) deliveries are crucial for customer satisfaction. Thanks to our revamped WMS, we've achieved a remarkable 98.92% success rate in delivering orders precisely when expected. This precision has strengthened our customer relationships and enhanced their trust in us.
One of the most significant advantages of our new WMS is the ability to efficiently pick and pack small orders that can easily fit into 'jiffy' envelopes. This innovation has not only reduced the workload on our packing department but has also sped up order processing, delivering quicker service to our customers.
Efficiency often translates into productivity gains; our WMS upgrade has proven this point. We've witnessed a remarkable 14% increase in productivity, allowing us to continue to grow without the need to expand our workforce. This is a testament to the power of innovation in our operations.
Our enhanced Warehouse Management System (WMS) has opened new doors to previously uncharted territories as we embark on a new phase in Rapid's operations. While initiating this process, it's important to note that this isn't the endgame; there is always room for continuous improvement. We now have the opportunity to explore automated counting, labelling, and packing technologies, as well as enable traceability and batch control.
In our commitment to sustainability, we've bid farewell to paper pick notes. This move not only aligns with our environmental goals by reducing waste but also lowers costs associated with printing and managing paper documentation.
The transformation of our Warehouse Management System at Rapid Electronics isn't just about innovation; it's about delivering exceptional value to our customers while being environmentally conscious. These changes are a testament to our dedication to progress and our unwavering commitment to excellence. Stay tuned for more exciting developments as we continue to raise the bar in warehousing and distribution.