Hi, we're Rapid

With over 45 years’ experience, we’re committed to providing bespoke solutions through our wide range of products and services to customers in industrial and educational sectors across the UK. Over the years, we’ve continuously built strong relationships with our suppliers and manufacturers, fostering partnerships that enable us to provide reliable, innovative, and tailored solutions for your unique needs.

By the end of 2025, we aim to expand our product offering from 100,000 to over 300,000 products, thereby creating an even greater variety of trusted, high-quality solutions. This commitment is supported by our parent company, Conrad, a family owned business who supports our growth with their expertise in technology and electronics.

This expansion is a vital step in our journey to becoming the UK’s No. 1 electronic component distributor and your first choice for anything electronics. Whether you’re sourcing components for cutting-edge technology, designing bespoke systems, or seeking educational tools to inspire the next generation, we’re here to support you every step of the way.

At our core, we are more than a distributor – we are a trusted partner, focused on empowering innovation, enabling progress, and delivering excellence across industries.

Delivery promise Services Product range Customer service Quality assurance

Our availability and delivery promise

We appreciate time is precious, especially in keeping your business moving forward – you know what products you need, and when you need them by. Through a combination of our proven supply chain solutions and detailed strategic planning, we’ve overhauled our entire product offering to bring you our availability and delivery promise:

Standard range

A wide range of items with you next day, all other available items delivered within a week. If you'd like to order more than what we currently have in stock, please contact us for bespoke delivery options.

With over 90% of our product offering sitting within our standard range, we’ll be able to fulfil your requirements to a timeframe that works for you:

✓ If an item is in stock in our Colchester warehouse, we can deliver it to you next day

✓ If an item is in stock across our other strategic warehouses, your items will be delivered within a week

And that’s not all – as our product offering continues to grow, we’ll ensure that the vast majority of these will sit within our standard range availability and delivery.

Extended range

Our team will work closely with you to provide a bespoke delivery option for these products.

Value-added services

We offer a range of value-added services designed to save you time, reduce costs, and ensure you have the products you need, exactly when you need them.

Stock agreement

Secure a consistent supply and fixed costs with a stock agreement.

Enclosure modification

Our enclosure modification service customises enclosures to your specifications, eliminating production delays.

Kitting service

Our kitting service delivers customised kits tailored to your projects or courses.

Sample service

Ensure you source the right parts with our sample service, allowing you to test products before committing to larger purchases.

Wide range of products

Our supplier partnerships enable us to offer a diverse portfolio of high-quality products tailored to the needs of both the industrial and educational sectors across the UK.

Industrial

We provide an extensive range of industry-leading products designed to support various segment areas, most notably in Original Equipment Manufacturers & Contracted Electronics Manufactures, supporting industries such as:

  • Industrial
  • Automotive
  • Agriculture
  • Medical
  • Marine

Education

As one of the UK’s leading suppliers of educational products, we’re committed to empowering the next generation of learners and innovators. Our comprehensive range serves across all levels of education, including:

  • Primary and secondary schools
  • Sixth form colleges
  • UTCs
  • Universities

Excellent-accredited customer service

At Rapid, we believe in creating meaningful connections with our customers. Through proactive engagement, thoughtful communication, and continuous improvement, we ensure that every interaction meets the highest standard. Our entire team works together to build a culture of excellence in everything we do.

Our customer service has been independently accredited "excellent", and is at the heart of everything we do. We take pride in delivering a personalised and responsive experience tailored to each customer’s needs. By continuously gathering insights from customers, staff, and platforms like Trustpilot, we ensure your service remains at the highest standard.

Customer feedback is crucial to refining our approach. With 96% of customers expressing satisfaction and a Trustpilot rating of 4.8 stars from over 5,400 reviews, we consistently receive praise for the friendliness and professionalism of our support team.

We are always looking for ways to improve. By actively gathering feedback and conducting surveys, we ensure your voice is heard. Our goal is to not only meet but exceed your expectations, creating a seamless and positive customer experience with every interaction. At Rapid, customer satisfaction is our top priority.

Quality assurance

We're ISO-certified in a number of areas, to help ensure both our customers and employees are cared for as best as possible.

At Rapid, sustainability and environmental responsibility are central to our values and operations. We are dedicated to minimising our environmental impact, reducing waste, and promoting sustainable practices. We comply fully with RoHS, WEEE, and REACH regulations, ensuring that every product we offer goes through stringent testing to guarantee compliance.

Our sustainability efforts are integrated into all areas of our business. We have implemented advanced recycling systems, energy-efficient technologies, and eco-friendly packaging solutions. This includes eliminating 100% of non-recyclable plastics from our packaging, using 100% recyclable HDPE void fill instead. These efforts have reduced our postal weight by over 40 tonnes annually, cutting overall emissions and waste. Additionally, our use of non-branded collapsible boxes allows for greater reuse and better packaging efficiency, reducing the volume of materials being used.

Stringent testing plays a critical role in ensuring every product we offer are of the highest-quality but is also environmentally compliant. Every item goes through rigorous testing to make sure it meets environmental legislations, and supports our commitment to offering eco-friendly solutions that protect both people and the planet.

We’re also involved in various sustainability initiatives such as tree planting projects, and the installation of electric vehicle charging stations at our business premises. This commitment not only reflects our mission to minimising carbon footprint but also our promise to building a more sustainable future.


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